Software Alternatives, Accelerators & Startups

Genesys Engage VS Analytic Call Tracking

Compare Genesys Engage VS Analytic Call Tracking and see what are their differences

Genesys Engage logo Genesys Engage

Contact Center Operations

Analytic Call Tracking logo Analytic Call Tracking

Stop wondering what made the phone ring and start Analytic Call Tracking!
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Analytic Call Tracking Landing page
    Landing page //
    2023-02-14

Connect the dots between marketing campaigns and inbound phone calls... know what's ACTUALLY making the phone ring and if they are converting to appointments and sales

Analytic Call Tracking

$ Details
freemium $29.0 / Monthly (Starter - 15 Campaigns - 1,000 Calls - 13 mo retention)
Platforms
Browser
Release Date
2012 March

Genesys Engage features and specs

No features have been listed yet.

Analytic Call Tracking features and specs

  • Inbound call tracking: Yes
  • Outbound calling: Yes
  • Send and Receive SMS: Yes
  • Dynamic number insertion: Yes
  • Local Lead Gen Client Invoicing: Yes
  • Pay Per Call: Yes
  • Twilio Integration: Yes
  • Unlimited Users: Yes
  • Call Forwarding: Yes
  • Call Whisper: Yes
  • Round Robin: Yes
  • Simul Ring: Yes
  • Advanced call flow with IVR: Yes
  • Open / Close Call Routing: Yes
  • Press 1 to connect: Yes
  • Call disposition tagging: Yes
  • Call Notes: Yes
  • Source tracking: Yes
  • Keyword tracking: Yes
  • Browser phone: Yes
  • On demand reports: Yes
  • Scheduled reports: Yes
  • White-label: Yes
  • Custom domain: Yes
  • Google Ads Integration: Yes
  • Google Analytics Universal: Yes
  • Zapier: Yes
  • Custom webhooks: Yes
  • Stripe integration: Yes
  • Paypal integration: Yes
  • Pay per call invoicing: Yes

Genesys Engage videos

Genesys Engage on Azure: Create memorable customer experiences

Analytic Call Tracking videos

Analytic Call Tracking Review and Tutorial

More videos:

  • Review - Analytic Call Tracking Review- Jeff Knollenberg
  • Review - Analytic Call Tracking Review- Jerry Poynter

Category Popularity

0-100% (relative to Genesys Engage and Analytic Call Tracking)
Communication
90 90%
10% 10
Call Tracking And Analytics
Customer Support
100 100%
0% 0
Enterprise Communication
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Genesys Engage and Analytic Call Tracking, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WhatConverts - See What Marketing Converts. One place to Track, Manage and Report Leads. Track conversions and leads from Phone Calls, Web Forms and Chats.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.