Software Alternatives, Accelerators & Startups

Analytic Call Tracking VS NICE inContact

Compare Analytic Call Tracking VS NICE inContact and see what are their differences

Analytic Call Tracking logo Analytic Call Tracking

Stop wondering what made the phone ring and start Analytic Call Tracking!

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Analytic Call Tracking Landing page
    Landing page //
    2023-02-14

Connect the dots between marketing campaigns and inbound phone calls... know what's ACTUALLY making the phone ring and if they are converting to appointments and sales

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Analytic Call Tracking

$ Details
freemium $29.0 / Monthly (Starter - 15 Campaigns - 1,000 Calls - 13 mo retention)
Platforms
Browser
Release Date
2012 March

Analytic Call Tracking features and specs

  • Inbound call tracking: Yes
  • Outbound calling: Yes
  • Send and Receive SMS: Yes
  • Dynamic number insertion: Yes
  • Local Lead Gen Client Invoicing: Yes
  • Pay Per Call: Yes
  • Twilio Integration: Yes
  • Unlimited Users: Yes
  • Call Forwarding: Yes
  • Call Whisper: Yes
  • Round Robin: Yes
  • Simul Ring: Yes
  • Advanced call flow with IVR: Yes
  • Open / Close Call Routing: Yes
  • Press 1 to connect: Yes
  • Call disposition tagging: Yes
  • Call Notes: Yes
  • Source tracking: Yes
  • Keyword tracking: Yes
  • Browser phone: Yes
  • On demand reports: Yes
  • Scheduled reports: Yes
  • White-label: Yes
  • Custom domain: Yes
  • Google Ads Integration: Yes
  • Google Analytics Universal: Yes
  • Zapier: Yes
  • Custom webhooks: Yes
  • Stripe integration: Yes
  • Paypal integration: Yes
  • Pay per call invoicing: Yes

NICE inContact features and specs

No features have been listed yet.

Analytic Call Tracking videos

Analytic Call Tracking Review and Tutorial

More videos:

  • Review - Analytic Call Tracking Review- Jeff Knollenberg
  • Review - Analytic Call Tracking Review- Jerry Poynter

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Analytic Call Tracking and NICE inContact)
Call Tracking And Analytics
Communication
4 4%
96% 96
Enterprise Communication
0 0%
100% 100
CRM
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Analytic Call Tracking and NICE inContact

Analytic Call Tracking Reviews

We have no reviews of Analytic Call Tracking yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Analytic Call Tracking and NICE inContact, you can also consider the following products

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WhatConverts - See What Marketing Converts. One place to Track, Manage and Report Leads. Track conversions and leads from Phone Calls, Web Forms and Chats.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.