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Genesys Cloud VS MicroSIP

Compare Genesys Cloud VS MicroSIP and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MicroSIP logo MicroSIP

MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • MicroSIP Landing page
    Landing page //
    2021-10-04

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

MicroSIP videos

+ Add

How to Configure Microsip Desktop Application | SIP Account Configuration with Microsip Software

More videos:

  • Tutorial - How to Configure Microsip Software MICROSIP SOFTPHONE MicroSIP For Callrecording Use MicroSIP
  • Review - Free Portable VOIP Client Microsip Quickstart

Category Popularity

0-100% (relative to Genesys Cloud and MicroSIP)

Genesys Cloud

MicroSIP

Communication
80 80%
Communication
20% 20
Enterprise Communication
95 95%
Enterprise Communication
5% 5
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and MicroSIP

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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MicroSIP Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
Verdict: As MicroSIP is written in C and C++, there will be minimal possible system resource usage. RAM usage will be less than 5MB. For the voice quality, it supports best voice codecs like Opus@24kHz, G.711 A-Law (PCMA), etc.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing Genesys Cloud and MicroSIP, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Sipdroid - Free and open-source SIP/VoIP Client

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