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Genesys Cloud VS SIPcity

Compare Genesys Cloud VS SIPcity and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SIPcity logo SIPcity

It's Business VoIP Australia, and SIPcity gives you VoIP calling with a feature rich, Cloud PBX. Switch today from your land lines.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • SIPcity Landing page
    Landing page //
    2023-07-28

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

SIPcity videos

SipCity - How it works

More videos:

  • Review - Basics of SIP registration at SIPcity
  • Tutorial - How to use a Virtual Fax | Faxmail Settings | SIPCity Business VoIP Provider

Category Popularity

0-100% (relative to Genesys Cloud and SIPcity)
Communication
97 97%
3% 3
Enterprise Communication
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and SIPcity, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

3CX - Hosted PBX with CRM integration and mobile apps

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Amazon Connect - A self-service, cloud-based call center 📞