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Genesys Cloud VS Sideline

Compare Genesys Cloud VS Sideline and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Sideline logo Sideline

Sideline™ is the free 2nd number for your smartphone. It uses your existing carrier network so your 2nd number works anywhere your cell phone does.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Sideline Landing page
    Landing page //
    2023-07-07

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Sideline videos

+ Add

Sideline App Review for iPhone and Android 2020

More videos:

  • Review - Get A Second Number With Sideline Phone App!
  • Review - Get Second Phone Number on iPhone with the Sideline App

Category Popularity

0-100% (relative to Genesys Cloud and Sideline)

Genesys Cloud

Sideline

Communication
85 85%
Communication
15% 15
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
85 85%
Enterprise Communication
15% 15

User comments

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What are some alternatives?

When comparing Genesys Cloud and Sideline, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TextNow - TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Burner - Disposable phone numbers -- now with MMS photo support

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