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Genesys Cloud VS Natterbox

Compare Genesys Cloud VS Natterbox and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Natterbox logo Natterbox

Global Phone System 100% native in Salesforce CRM
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Natterbox Landing page
    Landing page //
    2023-07-04

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Natterbox videos

Natterbox, an expert voice solution for Salesforce

More videos:

  • Review - Natterbox Tips and Tricks
  • Review - Introducing Natterbox and Salesforce Service Cloud Voice

Category Popularity

0-100% (relative to Genesys Cloud and Natterbox)
Communication
91 91%
9% 9
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
87 87%
13% 13

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What are some alternatives?

When comparing Genesys Cloud and Natterbox, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Wazo.io - The UCaaS Platform Built for MSPs​

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.