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Genesys Cloud VS MiaRec

Compare Genesys Cloud VS MiaRec and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • MiaRec Landing page
    Landing page //
    2023-06-23

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

MiaRec videos

+ Add

MiaRec - Pause and Resume Call Recording

Category Popularity

0-100% (relative to Genesys Cloud and MiaRec)

Genesys Cloud

MiaRec

Communication
94 94%
Communication
6% 6
Enterprise Communication
93 93%
Enterprise Communication
7% 7
Call Center Software
83 83%
Call Center Software
17% 17
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing Genesys Cloud and MiaRec, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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