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Genesys Cloud VS Infinity Cloud

Compare Genesys Cloud VS Infinity Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Infinity Cloud logo Infinity Cloud

Infinity Cloud is a cloud-based call tracking service with integrated visitor tracking capabilities.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Infinity Cloud Landing page
    Landing page //
    2023-07-30

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Infinity Cloud videos

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Infinity Cloud | Review w/ Owner

Category Popularity

0-100% (relative to Genesys Cloud and Infinity Cloud)

Genesys Cloud

Infinity Cloud

Communication
100 100%
Communication
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Infinity Cloud, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

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