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Genesys Cloud VS Marchex

Compare Genesys Cloud VS Marchex and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Marchex logo Marchex

Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Marchex Landing page
    Landing page //
    2023-09-22

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Marchex videos

+ Add

Marchex Dashboard & Reports

More videos:

  • Review - Get to Know Marchex Speech Analytics
  • Review - Quick analysis on Marchex

Category Popularity

0-100% (relative to Genesys Cloud and Marchex)

Genesys Cloud

Marchex

Communication
97 97%
Communication
3% 3
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Customer Support
100 100%
Customer Support
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Marchex, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Invoca - Call tracking & analytics software

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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