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Genesys Cloud VS E-XMS

Compare Genesys Cloud VS E-XMS and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

E-XMS logo E-XMS

Ensuring a great customer experience and fast troubleshooting means having a service assurance monitoring solution that covers the entire network, end to end.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • E-XMS Landing page
    Landing page //
    2023-06-14

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

E-XMS videos

No E-XMS videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and E-XMS)

Genesys Cloud

E-XMS

Communication
97 97%
Communication
3% 3
Customer Support
95 95%
Customer Support
5% 5
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Invoicing
0 0%
Invoicing
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and E-XMS, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Engage - Contact Center Operations

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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