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Genesys Cloud VS DeskAlerts

Compare Genesys Cloud VS DeskAlerts and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DeskAlerts logo DeskAlerts

Send alerts to any corporate device: PCs, phones, tablets, etc.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • DeskAlerts Landing page
    Landing page //
    2023-10-19

What's DeskAlerts Alerting Software?

DeskAlerts Alerting Software is a special system that allows for the transmission of information to a large number of people effectively and guarantees to catch the attention of receivers without causing any disturbances. This powerful tool lets you quickly communicate with everyone in your workplace about current or planned tasks, taking pressure off your IT department or help desk without relying on email.

You can instantly tell who has seen and read your messages and gather statistics that you can use to demonstrate your communication efforts.

The high visibility combined with our 100% open rate guarantee means you can be sure your employees get the message and it won't be skipped or ignored.

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

DeskAlerts

Website
alert-software.com
Pricing URL
Official DeskAlerts Pricing
$ Details
Free Trial
Platforms
Windows Android iOS Mac OSX Web Browser Google Chrome Internet Explorer Safari Edge Apple Watch REST API
Release Date
2006 January
Edit details

Genesys Cloud features and specs

No features have been listed yet.

DeskAlerts features and specs

  • Desktop Notification: Yes
  • Desktop ticker: Yes
  • Digital Signature: Yes
  • Login Screen Alert: Yes
  • Corporate Wallpaper: Yes
  • Corporate Screensaver: Yes
  • Mobile App: Yes
  • SMS notifications: Yes
  • Surveys: Yes
  • Polls & Quizzes: Yes
  • Integration APIs: Yes
  • RSS Feeds: Yes
  • Email notifications: Yes
  • Customizable: Yes

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

DeskAlerts videos

+ Add

Overview of DeskAlerts Software

More videos:

Category Popularity

0-100% (relative to Genesys Cloud and DeskAlerts)

Genesys Cloud

DeskAlerts

Communication
85 85%
Communication
15% 15
Enterprise Communication
73 73%
Enterprise Communication
27% 27
Notifications And Alerting
0 0%
Notifications And Alerting
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing Genesys Cloud and DeskAlerts, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Owlead - Grow your Twitter with valuable followers, effortless

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SE Ranking - All-in-One cloud-based SEO software for agencies, marketing teams and webmasters

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

SEMRush - All-in-one Marketing Toolkit for digital marketing professionals.

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