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Genesys Cloud VS Delacon

Compare Genesys Cloud VS Delacon and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Delacon logo Delacon

Delacon is a call tracking solution that provide insights via our website call tracking systems.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Delacon Landing page
    Landing page //
    2021-09-18

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Delacon videos

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Category Popularity

0-100% (relative to Genesys Cloud and Delacon)

Genesys Cloud

Delacon

Communication
100 100%
Communication
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Delacon, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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