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Delacon VS Genesys PureConnect

Compare Delacon VS Genesys PureConnect and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Delacon logo Delacon

Delacon is a call tracking solution that provide insights via our website call tracking systems.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Delacon Landing page
    Landing page //
    2021-09-18
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Delacon and Genesys PureConnect)

Delacon

Genesys PureConnect

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing Delacon and Genesys PureConnect, you can also consider the following products

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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