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Genesys Cloud VS Vivox

Compare Genesys Cloud VS Vivox and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Vivox logo Vivox

Vivox is called to be one of the leading chatting platforms for online gamers.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Vivox Landing page
    Landing page //
    2023-05-06

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Vivox videos

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Using Vivox to connect your players: Text and voice comms - Unite Copenhagen

More videos:

  • Review - Using Vivox's voice and text chat to deliver the best multiplayer experience - Unity at GDC 2019
  • Review - Review : vivox 5 pro ความรู้สึก

Category Popularity

0-100% (relative to Genesys Cloud and Vivox)

Genesys Cloud

Vivox

Communication
91 91%
Communication
9% 9
Enterprise Communication
97 97%
Enterprise Communication
3% 3
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing Genesys Cloud and Vivox, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

GSC - With GSC, you can pick from any of 14 worldwide datacenters to host your own free voice server.

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