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Genesys Cloud VS Broadly

Compare Genesys Cloud VS Broadly and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Broadly logo Broadly

Broadly helps small businesses collect reviews
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Broadly Landing page
    Landing page //
    2023-07-04

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Broadly videos

+ Add

Broadly Explainer Video

More videos:

  • Review - Broadly Webinar | Get 5-Star Reviews for your Accounting Business
  • Review - Broadly Review: Easy Way To Get Customer Feedback

Category Popularity

0-100% (relative to Genesys Cloud and Broadly)

Genesys Cloud

Broadly

Communication
100 100%
Communication
0% 0
Online Reviews
0 0%
Online Reviews
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Reputation Management
0 0%
Reputation Management
100% 100

User comments

Share your experience with using Genesys Cloud and Broadly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Broadly

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Broadly Reviews

The Best Reputation Management Software for Home Service Businesses
Broadly is another reputation management app that integrates with Jobber so you can automatically send review requests to your customers once a visit is completed.
Source: academy.getjobber.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: Broadly is an online review and reputation management platform that strives to help small service-based businesses increase online reviews, manage existing reviews, and monitor incoming reviews. It helps automate customer feedback with a one-click process that’s triggered by either an email or SMS text nudging the customer to give feedback. It offers a...
Source: www.bluecorona.com

What are some alternatives?

When comparing Genesys Cloud and Broadly, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Birdeye - #1 most trusted reputation and customer experience platform for local business

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

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