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Genesys Cloud VS Podium

Compare Genesys Cloud VS Podium and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Podium logo Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Podium Landing page
    Landing page //
    2023-06-16

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Podium

Website
podium.com
Pricing URL
Official Podium Pricing
$ Details
Release Date
2014 January
Startup details
Country
United States
State
Utah
City
Lehi
Founder(s)
Dennis Steele
Employees
500 - 999
Edit details

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Podium videos

+ Add

Podium Review Management Tutorial: How To Send a Podium Review Via Text

More videos:

  • Review - Get TONS of Google Reviews with Podium
  • Demo - Podium Demo
  • Demo - Podium Demo
  • Review - Podium Reviews
  • Review - Podium Review, Pricing & Features | Free Plan in Description

Category Popularity

0-100% (relative to Genesys Cloud and Podium)

Genesys Cloud

Podium

Communication
80 80%
Communication
20% 20
Online Reviews
0 0%
Online Reviews
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Reputation Management
0 0%
Reputation Management
100% 100

User comments

Share your experience with using Genesys Cloud and Podium. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Podium

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Podium Reviews

15 Best Twilio Alternatives 2022
The Podium’s biggest advantage over Twilio is that Podium has features and tools built for smaller businesses looking for a way to build a reputation through communication and improve their business.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
Expect you’re a local/small business yet looking for a tool like Twilio that will help you keep all your communications in control with no intricate functions. Because case, Podium is a terrific alternative you must check out.
Source: www.techolac.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: Podium is a reputation management software that over 130,000 customers use to generate, manage, and improve their review rating and reputation on sites like Google, Facebook, HealthGrades, Edmunds, and more. The platform features a single dashboard to manage all your customer interactions including Facebook messages, Google’s click-to-message, and inbound...
Source: www.bluecorona.com

What are some alternatives?

When comparing Genesys Cloud and Podium, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Birdeye - #1 most trusted reputation and customer experience platform for local business

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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