Software Alternatives, Accelerators & Startups

Broadly VS NICE inContact

Compare Broadly VS NICE inContact and see what are their differences

Broadly logo Broadly

Broadly helps small businesses collect reviews

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Broadly Landing page
    Landing page //
    2023-07-04
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Broadly videos

Broadly Explainer Video

More videos:

  • Review - Broadly Webinar | Get 5-Star Reviews for your Accounting Business
  • Review - Broadly Review: Easy Way To Get Customer Feedback

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Broadly and NICE inContact)
Online Reviews
100 100%
0% 0
Communication
0 0%
100% 100
Reputation Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Broadly and NICE inContact

Broadly Reviews

The Best Reputation Management Software for Home Service Businesses
Broadly is another reputation management app that integrates with Jobber so you can automatically send review requests to your customers once a visit is completed.
Review Generation Platforms: Which One Is Best for My Business?
How It Works: Broadly is an online review and reputation management platform that strives to help small service-based businesses increase online reviews, manage existing reviews, and monitor incoming reviews. It helps automate customer feedback with a one-click process that’s triggered by either an email or SMS text nudging the customer to give feedback. It offers a...

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Broadly and NICE inContact, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.