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Genesys Cloud VS Balto

Compare Genesys Cloud VS Balto and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Balto logo Balto

Easy feedback with screenshot / videos for your beta apps
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Balto Landing page
    Landing page //
    2021-09-18

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Balto videos

+ Add

Balto - Nostalgia Critic

More videos:

  • Review - Balto - AniMat’s Classic Reviews
  • Review - Anyone Remember Balto?

Category Popularity

0-100% (relative to Genesys Cloud and Balto)

Genesys Cloud

Balto

Communication
100 100%
Communication
0% 0
Sports
0 0%
Sports
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Fintech
0 0%
Fintech
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Balto

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Balto Reviews

Best Call Center Software: The Complete List (2020 Update)
Balto is a real-time call coaching tool for your entire call center. It helps you see what works best (backed by data), reinforce best practices (by coaching on every call), and help your team project consistent message, always. Use Balto for better compliance, customer service, collections, and sales.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and Balto, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Rayfeed - Improve your product with video and audio feedback 📹🔊

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SessionStack - Record and replay web app issues. See them the way they happened to end users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

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