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Genesys Cloud VS Instabug

Compare Genesys Cloud VS Instabug and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Instabug Landing page
    Landing page //
    2023-04-30

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Instabug videos

+ Add

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

Category Popularity

0-100% (relative to Genesys Cloud and Instabug)

Genesys Cloud

Instabug

Communication
100 100%
Communication
0% 0
Error Tracking
0 0%
Error Tracking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Exception Monitoring
0 0%
Exception Monitoring
100% 100

User comments

Share your experience with using Genesys Cloud and Instabug. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Instabug

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Instabug Reviews

Instabug vs. Crashlytics
Don’t settle for less when it comes to your app’s quality. Make sure you are getting the right feedback at the right time. Instabug’s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

Social recommendations and mentions

Based on our record, Instabug seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / about 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug — A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / almost 3 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTER’S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Genesys Cloud and Instabug, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Bugsee - See video, network & logs leading up to bugs or crashes

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Buglife - Seriously awesome bug reporting for iOS apps

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