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Gaspar AI VS Redmine

Compare Gaspar AI VS Redmine and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Gaspar AI logo Gaspar AI

Your AI partner on Slack & MS Teams to optimize service desk operations and make employees more productive by auto-resolving IT & HR issues and automating workflows for repetitive tasks and processes.

Redmine logo Redmine

Flexible project management web application
  • Gaspar AI Landing page
    Landing page //
    2023-06-13

Gaspar, our AI Virtual Agent, is built from the ground up to work in Slack, MS Teams & JSM portal and to seamlessly integrate on top of a company’s existing applications – so no switching costs. From Day One, it can automatically and instantly answer up to 40% of employee requests without human involvement. It offers more than 100+ automations thanks to more than 30 software integrations. It can be deployed in as little as 30 minutes.
It uses AI and a Large Language Model to understand user intent and context and solve employee issues, thus dramatically reducing ticket volume and manual work.

With Gaspar's AI capabilities end users are able to: -Resolve instantly and without creating a ticket repetitive support requests. -Get human-like, accurate answers with no need to search the knowledge base. -Approve or decline requests on Slack, MS Teams, JSM

And your Service Desk team can: -Save time by deflecting tickets to work on strategic projects -Log & manage tickets directly from Slack, MS Teams or JSM -Follow up the process on Slack, MS Teams or JSM

Main automations: -Password Reset
-Account creation, addition, removal & suspension
-Calendar access
-People addition to or removal from channels
-Folder & license management
-Group creation, user addition & removal
-Time off request

The platform includes Workflow Automation to help teams build and automate workflows for repetitive processes, such as employee onboarding & offboarding.

It also offers Proactive Insights: it analyzes employee issues to present performance insights and actionable to-dos. A company can thus identify automation opportunities and information gaps in the knowledge base.

Finally, with our ChatGPT integration and advanced dialog management employees engage in human-like, interactive conversations with our chatbot and get accurate responses. It can be integrated on top of Jira Service Management, ServiceNow, Freshservice and most ITSM platforms. Learn more at gaspar.ai

  • Redmine Landing page
    Landing page //
    2023-07-19

Gaspar AI features and specs

  • Generative AI-based responses to questions: yes
  • Automated Password resets: yes
  • Knowledge base optimization: yes
  • Onboarding/offboarding automated workflows: yes
  • Automated approvals: yes
  • Seamless ticket creation: yes
  • Proactive insights: yes

Redmine features and specs

No features have been listed yet.

Gaspar AI videos

+ Add

Gaspar AI teaser video

Redmine videos

+ Add

Redmine Tutorial

More videos:

  • Review - OpenProject vs Redmine - Comparison
  • Review - Redmine Review

Category Popularity

0-100% (relative to Gaspar AI and Redmine)

Gaspar AI

Redmine

Service Desk
100 100%
Service Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Employee Service Desk
100 100%
Employee Service Desk
0% 0
Task Management
0 0%
Task Management
100% 100

Questions and Answers

As answered by people managing Gaspar AI and Redmine.

What makes your product unique?

Gaspar AI's answer

  • OpenAI integrated Service Desk software
  • ChatGPT integration and advanced dialog management for human-like, interactive conversations and accurate solutions
  • Multi-channel support: AI chatbot trained on LLM built to work seamlessly on Slack, MS Teams and JSM support portal
  • Unique combination of Conversational AI and Workflow Automation
  • The only chatbot available for JSM support portal
  • Auto-resolution of issues, not just user guidance or deflection through solution articles
  • Deployment in as little as 30 minutes
  • A platform that can be tailored to each company’s unique needs and preferences about self-service levels
  • 100+ automations backed by multiple integrations
  • Effective and optimized knowledge management thanks to Analytics and Proactive Insights

Which are the primary technologies used for building your product?

Gaspar AI's answer

Gaspar AI offers a chatbot trained on LLM and Workflow Automation. It uses advanced Generative AI, machine learning (ML) and Natural Language Processing (NLP) techniques, in order to automatically resolve employee issues within seconds and automate repetitive tasks and workflows.

Why should a person choose your product over its competitors?

Gaspar AI's answer

  • Gaspar AI is the only chatbot working on Slack, MS Teams AND Jira - in fact, it is the only one available for the Jira portal.
  • ChatGPT integration and advanced dialog management capabilities for humanized conversations and experiences
  • Deployment time is just 30 minutes, unlike most competitors which require at least 6 weeks to be deployed.
  • Singular focus: Virtual Agent is Gaspar AI’s core product, so we maintain a much tighter focal point. We prioritize dedicating our time, energy, and resources to ensure the success of our customers' AI initiatives and adapt swiftly to the changing demands of this emerging field. 

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gaspar AI and Redmine

Gaspar AI Reviews

We have no reviews of Gaspar AI yet.
Be the first one to post

Redmine Reviews

50 Best Project Management Tools for 2019
Redmine is an open-source tool which works cross-platform along with multilanguage support. It gives registered users the ability to create and manage their own projects meaning once you have registered, you are allowed to create your own projects and get access to their features. Being a free downloadable software, it is definitely worth a try.
Source: www.proofhub.com
12 Best JIRA Alternatives in 2019
Redmine is another important JIRA open source alternative tool. The basic version of this tool is open-source, and it can work on any machine. It is one of the best jira competitors that supports Ruby, and could take more time for installation, but once installed it runs smoothly.
Source: www.guru99.com
29 Best Alternatives to Dapulse (Now Monday.com)
Redmine is a must-have tool for every project manager. As a project manager, you can use Redmine to keep every employee on track and give their peak performance, every time. Pricing: FREE TRIAL – Available FREE – Free
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Redmine seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gaspar AI mentions (0)

We have not tracked any mentions of Gaspar AI yet. Tracking of Gaspar AI recommendations started around Jun 2023.

Redmine mentions (7)

  • Projectmanagement
    I’m using redmine. It comes with a learning curve, but has almost endless possibilities. Source: 6 months ago
  • Basic ticketing system recommendations?
    Redmine. Its free and has nice features like LDAP authentication, import emails as tickets, etc. Source: about 1 year ago
  • MS Office 365 and Project Management
    Planner could work and integrate well with the O365 suite. We use Redmine. It’s low cost/free and is great for small or medium size projects. Source: almost 2 years ago
  • Professional Software Development at Zero Cost
    Redmine - Free, Open Source, Self-hosted. Provides issue management, source control integration, wiki, forums etc. - Source: dev.to / about 2 years ago
  • Atlassian products have been down for 4 days
    No love for Redmine ? https://redmine.org * Ticket tracker. - Source: Hacker News / about 2 years ago
View more

What are some alternatives?

When comparing Gaspar AI and Redmine, you can also consider the following products

Rezolve.ai - Transform Employee Experience With Powerful AI Service Desk Within MS Teams. Don’t Track. Auto-resolve Issues.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

Basecamp - A simple and elegant project management system.

EcholoN - Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

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