Software Alternatives & Reviews

Gainsight VS Salesmachine

Compare Gainsight VS Salesmachine and see what are their differences

Gainsight logo Gainsight

Customer Success for the New Enterprise

Salesmachine logo Salesmachine

Salesmachine scores your customer health in real-time and informs your team who need attention to prevent churn and improve expansion. Thanks to the Product Qualified Leads scoring method and tasks & playbooks automation, convert min. +25% trials.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Salesmachine Landing page
    Landing page //
    2023-10-18

CUSTOMER PROFILES: Know everything about your customers. Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them, at the right time.

SEGMENTATION: Group customers based on their actions. Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, and much more. Receive statistics on your segment to know how they perform.

TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it. Create custom workflows to automatically generate to do, emails, tasks and notifications.

INTEGRATIONS: Connect external services to make your Salesmachine smarter. Salesmachine connects with your favorite tools so you can manage your sales and customer success where you prefer. Email Provider, Support, Marketing, Payment, CRM and Teams' Communication tools such as Slack or Hipchat. We add new services on regular basis.

PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.

PRODUCT QUALIFIED LEADS SOCRING METHOD: Get your Sales Team more efficient. Detect leads that really use your product and are more likely to convert. Get your Sales Teams'effort focus on these leads to increase your conversion rate by 25% to 40% easily!

Salesmachine

$ Details
paid Free Trial $75.0 / Monthly ("2 seats", "unlimited visitors")
Platforms
Browser Linux Windows Mac OSX

Gainsight videos

Gainsight Product Overview

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Category Popularity

0-100% (relative to Gainsight and Salesmachine)
Customer Success
100 100%
0% 0
CRM
28 28%
72% 72
Help Desk
74 74%
26% 26
Customer Experience Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Salesmachine

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Salesmachine Reviews

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What are some alternatives?

When comparing Gainsight and Salesmachine, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Planhat - Customer success has changed. Meet the modern Customer Platform!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.