Salesmachine VS Planhat

CUSTOMER PROFILES: Know everything about your customers. Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them, at the right time.

SEGMENTATION: Group customers based on their actions. Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, and much more. Receive statistics on your segment to know how they perform.

TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it. Create custom workflows to automatically generate to do, emails, tasks and notifications.

INTEGRATIONS: Connect external services to make your Salesmachine smarter. Salesmachine connects with your favorite tools so you can manage your sales and customer success where you prefer. Email Provider, Support, Marketing, Payment, CRM and Teams' Communication tools such as Slack or Hipchat. We add new services on regular basis.

PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.

PRODUCT QUALIFIED LEADS SOCRING METHOD: Get your Sales Team more efficient. Detect leads that really use your product and are more likely to convert. Get your Sales Teams'effort focus on these leads to increase your conversion rate by 25% to 40% easily!

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.