Software Alternatives, Accelerators & Startups
Register | Login

Gainsight VS Jira Service Desk

Compare Gainsight VS Jira Service Desk and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gainsight logo Gainsight

Customer Success for the New Enterprise

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Gainsight videos

+ Add

Gainsight Product Overview

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Gainsight and Jira Service Desk)

Gainsight

Jira Service Desk

Customer Success
100 100%
Customer Success
0% 0
Help Desk
27 27%
Help Desk
73% 73
Project Management
0 0%
Project Management
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0

User comments

Share your experience with using Gainsight and Jira Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Jira Service Desk

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Gainsight and Jira Service Desk, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Planhat - Customer success has changed. Meet the modern Customer Platform!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...