Software Alternatives & Reviews

FusionPBX VS Avaya

Compare FusionPBX VS Avaya and see what are their differences

FusionPBX logo FusionPBX

FusionPBX is an open source FreeSWITCH GUI.

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.
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  • Avaya Landing page
    Landing page //
    2023-09-23

FusionPBX videos

CC2018 28 Mark J Crane - FusionPBX and WebRTC

More videos:

  • Demo - FusionPBX / FreeSwitch - SmartOS Demo
  • Review - FusionPBX Domains (Multi-tenant)

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Category Popularity

0-100% (relative to FusionPBX and Avaya)
Communication
70 70%
30% 30
VoIP
100 100%
0% 0
Enterprise Communication
83 83%
17% 17
Call Center Software
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FusionPBX and Avaya

FusionPBX Reviews

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Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

What are some alternatives?

When comparing FusionPBX and Avaya, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.