Software Alternatives & Reviews

Avaya VS FreeSWITCH

Compare Avaya VS FreeSWITCH and see what are their differences

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

FreeSWITCH logo FreeSWITCH

FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.
  • Avaya Landing page
    Landing page //
    2023-09-23
  • FreeSWITCH Landing page
    Landing page //
    2023-09-13

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

FreeSWITCH videos

FreeSWITCH Explained

More videos:

  • Review - ClueCon Weekly - Feb 10, 2016 - FreeSWITCH Team - Year in Review

Category Popularity

0-100% (relative to Avaya and FreeSWITCH)
Communication
23 23%
77% 77
Enterprise Communication
14 14%
86% 86
VoIP
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and FreeSWITCH

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

FreeSWITCH Reviews

We have no reviews of FreeSWITCH yet.
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Social recommendations and mentions

Based on our record, FreeSWITCH seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Avaya mentions (0)

We have not tracked any mentions of Avaya yet. Tracking of Avaya recommendations started around Mar 2021.

FreeSWITCH mentions (1)

  • Ask HN: What is the best privacy focussed video doorbell?
    I thought FREESwitch was the new hotness in PBX software? https://freeswitch.com/. - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing Avaya and FreeSWITCH, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.