Software Alternatives, Accelerators & Startups

FullStory VS Fluency

Compare FullStory VS Fluency and see what are their differences

FullStory logo FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Fluency logo Fluency

Speak your business, Fluently. Automate SOP, internal guides, and compliance documentation. Centralise your processes, and gain valuable insights into the processes that make up your business.
  • FullStory Landing page
    Landing page //
    2023-05-01
  • Fluency Home Screenshot
    Home Screenshot //
    2024-03-16
  • Fluency Onboarding Screenshot
    Onboarding Screenshot //
    2024-03-16

Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.

Simply open up the Fluency app, hit record and perform the process how you normally would.

This can be any computer based process. Whether it's reconciling a payment in Zero, adding a user in Hubspot, or more complex processes specific to your business - Fluency will intelligently generate step by step documentation in seconds.

No more tediously pasting screenshots and manually writing descriptions - Fluency understands the context of your process, and with the power of Fluency's AI model, your documentation will require minimal editing.

If you need to make edits, easily do so with Fluency's in-built editing features, and go ahead and save your document in Fluency's secure process vault, powered by AWS. Or, export your document to wherever it needs to be.

Get started today with a 7 day free trial, or contact our team to discuss our Enterprise plans.

FullStory

$ Details
-
Release Date
2014 January
Startup details
Country
United States
State
Georgia
City
Atlanta
Founder(s)
Bruce Johnson
Employees
250 - 499

Fluency

$ Details
paid Free Trial AU$39.0 / Monthly (Per Seat)
Release Date
2024 March

FullStory features and specs

No features have been listed yet.

Fluency features and specs

  • Automated Process Documentation: Yes
  • Centralised Process Repository: Yes
  • SOPs, Automated: Yes

FullStory videos

Best UX Research Tool: FullStory

More videos:

  • Review - FULLSTORY: FIRST WEEK REVIEW

Fluency videos

Fluency - Automated Process Documentation Explainer

More videos:

  • Review - First 3 Months: Fluency is NOT the Goal
  • Review - The Fluency Secret Is Understanding Like A Native - EnglishAnyone.com
  • Review - Fluency School Review with Aide

Category Popularity

0-100% (relative to FullStory and Fluency)
Web Analytics
100 100%
0% 0
Productivity
0 0%
100% 100
Analytics
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using FullStory and Fluency. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FullStory and Fluency

FullStory Reviews

10 Best Hotjar Alternatives & Competitors in 2023
Another Hotjar alternative is Fullstory which, as a Digital Experience Intelligence (DXI) service, promises to provide users with session recordings and heatmaps. And as a result, the tool is supposed to help you find glitches and increase the conversion rate.
Best 10 Session Replay Tools and Software
Are you looking for a platform that indexes your visitors’ interactions on your website? According to FullStory’s claims, its session replay tools include recordings that aim to identify your website bugs and provide customer support to individual users.
The Top 10 Website Session Recording Tools for 2022
With the Fullstory software, you may get features like session recording, website heatmaps, javascript A/B testing, error logging, form analytics, replay user sessions, eye-tracking heatmaps, and many more. An easy-to-use digital analytical tool called Fullstory gives you access to important qualitative and quantitative user experiences. Using Full story will assure your...
Hotjar vs FullStory
FullStory was founded in 2012 by a team of ex-Google engineers. The team originally launched an unrelated product, and the idea for FullStory came about when they were trying to understand how their customers were using that product.
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
FullStory offers a wide variety of services including session playback and funnel analytics, and an interesting feature called ‘Omnisearch’, which allows you to search for any element on your website and see what kinds of interactions have taken place with that element. This customer feedback tool also has feature called ‘rage clicks’ which enables users to see which...
Source: mopinion.com

Fluency Reviews

  1. Early customer

    I was part of Fluency’s beta program as an early user on a free trial. Now that Fluency have launched, I’m definitely going to stay using the software as it’s a massive timesaver. Definitely recommend as a tool for onboarding and training

    👍 Pros:    Easy to use
    👎 Cons:    Only for windows

Social recommendations and mentions

Based on our record, FullStory seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FullStory mentions (5)

  • Any simple/conservative lists that just block ads, not trackers that might break mobile apps and web sites?
    Yeah I tried a few, also the defaults in NextDNS and AdGuard Home. They all cause issues, mostly related to what's considered tracking/analytics domains, e.g. segment.io, app-measurement.com, fullstory.com, crashlytics, etc. Source: almost 2 years ago
  • Domain not blocked and why it's on the list
    Hello, I was using an Android which tried to connect the domain fullstory.com. It has been blocked since this domain is listed in my hosts file thanks to Peter Lowe’s Ad and tracking server list. Source: almost 2 years ago
  • Monitoring your next.js app?
    Have not heard about Highlight but FullStory is really great tool. But, the pricing is too high to use it. You can also have a look at Browsee. Source: almost 2 years ago
  • Monitoring your next.js app?
    I've heard good things about highlight.io and fullstory.com but haven't tried them yet; do folks have any opinions? And any other tools that can help us understand where/why bugs happen? Source: almost 2 years ago
  • Rate my website!
    Get an idea of exactly what people are doing by signing up for fullstory.com, they give you like 10000 sessions free per month. Watch what users actually do. I find it pretty fascinating how dumb people are as you watch them blindly click around the screen. Source: over 2 years ago

Fluency mentions (0)

We have not tracked any mentions of Fluency yet. Tracking of Fluency recommendations started around Mar 2024.

What are some alternatives?

When comparing FullStory and Fluency, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

ScribeHow - Create step-by-step user guides, with a simple click

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Pages by Scribe - Scribe automatically creates step-by-step process guides.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Tango.us - Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.