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Full Help VS Zammad

Compare Full Help VS Zammad and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Full Help logo Full Help

Self-hosted help desk & knowledgebase system

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Full Help Landing page
    Landing page //
    2021-10-02
  • Zammad Landing page
    Landing page //
    2023-07-27

Full Help videos

No Full Help videos yet. You could help us improve this page by suggesting one.

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Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Full Help and Zammad)

Full Help

Zammad

Help Desk
16 16%
Help Desk
84% 84
Customer Support
14 14%
Customer Support
86% 86
Customer Service
14 14%
Customer Service
86% 86
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using Full Help and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Full Help mentions (0)

We have not tracked any mentions of Full Help yet. Tracking of Full Help recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

What are some alternatives?

When comparing Full Help and Zammad, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

osTicket - osTicket is a widely-used open source support ticket system.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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