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Freshsurvey VS Nicereply

Compare Freshsurvey VS Nicereply and see what are their differences

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Freshsurvey logo Freshsurvey

Create and send NPS surveys and get actionable insights

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • Freshsurvey Landing page
    Landing page //
    2023-08-22
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

Freshsurvey videos

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Nicereply videos

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Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to Freshsurvey and Nicereply)

Freshsurvey

Nicereply

Surveys
8 8%
Surveys
92% 92
User Feedback
100 100%
User Feedback
0% 0
Customer Feedback
14 14%
Customer Feedback
86% 86
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

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What are some alternatives?

When comparing Freshsurvey and Nicereply, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Google Forms - Simple web forms from Google.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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