Freshservice Reviews

US Mobile Reviews

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

US Mobile mentions (75)

• Warp[vz network] Data accounting does not match reality

  I kept going back and forth and the rep kept stating the amount listed on usmobile.com, and inside the app, as the current month's data usage did NOT include hotspot data, and that the hotspot data is what drove me over 100GB. Source: about 1 year ago

• Looking for new carriers?

  Can you specify what plan you are on with Mint? Try tello.com they have custom plans to match your needs. Or try usmobile.com, their pooled plan starts at $9 for Unlimited Talk / Text + $2 per GB of data on either Verizon or T-Mobile network. Taxes included for US Mobile on pooled plans only. Tello charges no fees except for taxes (no recovery fees like Mint, service fee, etc.) If you want other options with... Source: over 1 year ago

• Why is it so difficult to understand data usage with US Mobile?

  Would you or anyone at US Mobile be able to expalin why the App shows different information than the web (http://usmobile.com)? Source: over 1 year ago

• In my opinion, AT&T's website design needs a major overhaul.

  Someone mentioned Verizon. I currently use them for wireless; they are not quite as bad. (Better performance, better navigation, less buggy). But the real winners here are some of the MVNOs (like US Mobile or Google Fi). Source: over 1 year ago

• porting number

  There are far better deals with MVNOs. If she's a heavy data user, US Mobile provides 100GB of "premium" data on Verizon for $45/month (plus about $5 in taxes); less with single lines. They have many cheaper plans for less data use, as do other MNVOs. Source: over 1 year ago