Based on our record, Sails.js should be more popular than Freshservice. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Sails is a realtime JavaScript framework built on top of Express. Sails offers built-in realtime communication support and a flexible routing system. - Source: dev.to / 5 months ago
Sails is a realtime MVC framework for NodeJS built on top of Express. Sails has a flexible routing system and comes with built-in realtime communication support. - Source: dev.to / 6 months ago
Sails.js: Sails.js pitched itself as the MVC framework for Node.js, bringing a Rails-like experience while being database agnostic. - Source: dev.to / 9 months ago
Disclaimer: I didn't know much about Websockets 1 week ago, all the experience I had with Websockets was when I developed a chat application back in 2016 using a JS framework that tried to be a Ruby on Rails implementation called SailsJS, so I decided to research about this technology and consumed multiple resources which I will link in this blog post and each section. - Source: dev.to / 10 months ago
Perhaps Sails.js. They mention RoR. An Angular teacher used it to create a fast API. Source: 11 months ago
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ExpressJS - Sinatra inspired web development framework for node.js -- insanely fast, flexible, and simple
Redmine - Flexible project management web application
Nest.js - A progressive Node.js framework for building efficient, reliable and scalable server-side applications.
Basecamp - A simple and elegant project management system.
ASP.NET - ASP.NET is a free web framework for building great Web sites and Web applications using HTML, CSS and JavaScript.