Software Alternatives & Reviews

Freshservice VS NetBox

Compare Freshservice VS NetBox and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

NetBox logo NetBox

NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.
  • Freshservice Landing page
    Landing page //
    2023-06-09
  • NetBox Landing page
    Landing page //
    2023-09-15

It encompasses the following aspects of network management:

IP address management (IPAM) - IP networks and addresses, VRFs, and VLANs Equipment racks - Organized by group and site Devices - Types of devices and where they are installed Connections - Network, console, and power connections among devices Virtualization - Virtual machines and clusters Data circuits - Long-haul communications circuits and providers Secrets - Encrypted storage of sensitive credentials

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

NetBox videos

Accessing NAPALM via the NetBox API

More videos:

  • Review - Network to Code NetBox with Jeremy Stretch and John Anderson
  • Tutorial - Netbox Global Review- How To Earn Money Browsing The Internet

Category Popularity

0-100% (relative to Freshservice and NetBox)
Project Management
100 100%
0% 0
Monitoring Tools
46 46%
54% 54
Log Management
0 0%
100% 100
IT Management
100 100%
0% 0

User comments

Share your experience with using Freshservice and NetBox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and NetBox

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

NetBox Reviews

11 NetBox Alternatives
NetBox is a resource modeling application that is specially designed to automate networks and empower network engineering as well. It manages all the needs of networks and works under the license of Apache 2.
The 10 Best IP Address Management Tools for Linux
NetBox is certainly one of the best open-source IPAM solutions reviewed by our editors. It comes with a simple but elegant user interface that packs a serious punch in terms of functionalities. NetBox was initially developed by the network engineering team at DigitalOCean and has since evolved into a full-fledged IP management application. It is very popular among...
12 Open Source/Commercial Software for Data Center Infrastructure Management
NetBox is an open-source IP address management and data center infrastructure management platform, which was created by the network team at DigitalOcean to store the information about your networks, virtual machines, inventories, and many more.
Source: www.tecmint.com
Best IP Address Management Tools for Linux
NetBox is an open-source web based IP address management and data center infrastructure management application. It was developed more particulary to address the requirements of network and infrastructure engineers.
Source: www.tecmint.com

Social recommendations and mentions

Based on our record, NetBox should be more popular than Freshservice. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

NetBox mentions (21)

  • Share your greatest free tools
    Netbox. https://netbox.readthedocs.io/en/stable/ Your “Source of Truth” for your network. NetBox is an infrastructure resource modeling (IRM) application designed to empower network automation. Initially conceived by the network engineering team at DigitalOcean, NetBox was developed specifically to address the needs of network and infrastructure engineers. NetBox is made available as open source under the Apache... Source: about 2 years ago
  • What do you use to track disks and other hardware?
    Currently we are using [SnipeIT](https://snipeitapp.com/) to track our disks, hardware and machines, and [Netbox](https://netbox.readthedocs.io/en/stable/) to track physical layout and locations. Source: about 2 years ago
  • What does a longer career related to computing infrastructure look like?
    You might find it educational/interesting to have a look at Netbox. It's a fairly well respected piece of software that manages network hardware and configuration. Source: about 2 years ago
  • How does proper documentation look like?
    You could take a look at netbox . It’s a little hard to set up at first but worth it in the end IMO. Source: about 2 years ago
  • Web Application That Shows Switch Ports Mapping
    However I'd suggest that Netbox is the more modern and functional solution to this problem. Source: about 2 years ago
View more

What are some alternatives?

When comparing Freshservice and NetBox, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

Redmine - Flexible project management web application

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Basecamp - A simple and elegant project management system.

Opendcim - a free, web based Data Center Infrastructure Management application.