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Freshservice VS Laravel

Compare Freshservice VS Laravel and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Laravel logo Laravel

A PHP Framework For Web Artisans
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Laravel Landing page
    Landing page //
    2023-07-24

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Laravel features and specs

  • Eloquent ORM
    Laravel includes Eloquent ORM, which provides a beautiful and simple ActiveRecord implementation for working with your database. It allows for easy interaction with your databases, offering an intuitive syntax.
  • Blade Templating Engine
    The Blade templating engine offers a clean and efficient syntax for writing templates. It provides features like template inheritance and sections, which makes template design more manageable and organized.
  • Artisan CLI
    Laravel's Artisan Command Line Interface (CLI) allows developers to perform repetitive tasks and manage their Laravel project more efficiently with built-in commands for database migration, seeding, and building tasks.
  • Strong Community and Ecosystem
    Laravel has a large and active community that provides an abundance of resources, including packages, tutorials, and screencasts on Laracasts. This ecosystem allows for quick problem-solving and an extensive library of reusable components.
  • Robust Security Features
    Laravel provides built-in security features such as salted and hashed passwords, encryption, and protection against common vulnerabilities like SQL injection and cross-site request forgery (CSRF).
  • Efficient Testing
    Laravel comes with PHPUnit integrated, along with convenient helper methods, making writing test cases and performing automated testing more straightforward. This leads to better code reliability and fewer bugs.
  • Comprehensive Documentation
    Laravel has thorough and well-organized documentation that covers all its features in detail. This makes it easier for new and experienced developers to understand and use the framework effectively.

Possible disadvantages of Laravel

  • Performance Overhead
    Since Laravel is a full-featured framework, it includes many built-in functions and layers that can create performance overhead. For very high-performance applications, fine-tuning may be necessary.
  • Steep Learning Curve for Beginners
    For those new to web development or coming from a different programming paradigm, Laravel can be challenging to grasp initially due to its extensive features and modern PHP practices.
  • Heavy Dependency on Composer
    Laravel heavily relies on Composer for dependency management. While this is beneficial for package management, it can be a downside if you are not familiar with Composer or have issues managing packages.
  • Frequent Updates
    Laravel receives frequent updates and changes in the new versions, which can sometimes lead to compatibility issues with existing projects. Keeping up with the updates can be time-consuming.
  • Hosting Requirements
    Laravel requires specific server configurations and dependencies, which may not be available on all shared hosting services. This can necessitate using a Virtual Private Server (VPS) or dedicated server, which might have higher costs.

Analysis of Laravel

Overall verdict

  • Yes, Laravel is considered a good framework for web development.

Why this product is good

  • Features
    Laravel includes a wide variety of built-in features such as authentication, routing, sessions, and caching, which accelerate the development process.
  • Community
    It has a large and active community which contributes to a rich ecosystem of packages and resources.
  • Ease of use
    Laravel emphasizes simplicity and elegance, making it relatively easy to use, especially for developers familiar with PHP.
  • Documentation
    It provides comprehensive and well-structured documentation, which is very helpful for beginners and experienced developers alike.
  • Modern tooling
    Laravel offers modern tooling with features like a robust CLI, built-in task scheduling, and an expressive ORM called Eloquent.

Recommended for

  • Developers looking to build scalable web applications with PHP.
  • Teams seeking a framework with a strong balance between power and ease of use.
  • Projects that benefit from built-in solutions for common web application requirements like authentication and API support.
  • Developers interested in a framework with out-of-the-box features and an expressive syntax.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Laravel videos

+ Add

Laravel in 100 seconds

More videos:

  • Review - Why Laravel is Still Best in 2018

Category Popularity

0-100% (relative to Freshservice and Laravel)

Freshservice

Laravel

Project Management
100 100%
Project Management
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
IT Management
100 100%
IT Management
0% 0
Web Frameworks
0 0%
Web Frameworks
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Laravel

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Laravel Reviews

Laravel vs. Symfony: A Comprehensive Comparison of PHP Frameworks
Laravel has a vibrant ecosystem with many first-party packages, such as Laravel Horizon for queue management, Laravel Echo for real-time events, and Laravel Sanctum for API authentication, that make it easy to extend functionality without much hassle.
Source: blog.radwebhosting.com
The 20 Best Laravel Alternatives for Web Development
Oh, you bet. When devs talk Symfony, they’re eyeing robustness and a modular vibe that Laravel fans might miss. Its reusable components could tempt even the most loyal Laravel artisans to at least take a peek.
Source: tms-outsource.com
Top 9 best Frameworks for web development
The best frameworks for web development include React, Angular, Vue.js, Django, Spring, Laravel, Ruby on Rails, Flask and Express.js. Each of these frameworks has its own advantages and distinctive features, so it is important to choose the framework that best suits the needs of your project.
Source: www.kiwop.com
Top 5 Laravel Alternatives
However, there are other excellent choices other than Laravel as well. So, let’s check out some excellent Laravel alternatives before you hire Laravel developers India for your web development project. This post provides you with a thorough understanding of the available web development framework choices and their benefits over Laravel. For that, let’s first discuss the...
Source: www.etatvasoft.com
Framework review: Laravel vs CodeIgniter
Let's start with CodeIgniter first. It focuses on performance and speed. It offers a simple, easy-to-learn syntax, making it ideal for beginners. CodeIgniter uses its own proprietary Active Record implementation for database operations, which provides a simple and intuitive way to interact with data. Unlike Laravel, CodeIgniter does not enforce a specific architectural...
Source: infinyhost.com

Social recommendations and mentions

Based on our record, Laravel seems to be a lot more popular than Freshservice. While we know about 241 links to Laravel, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Laravel mentions (241)

  • Build a Command Line TODO App with Goravel Console
    You may have used Laravel (personally, I’ve used it a lot!). I love its developer-friendly experience and straightforward architecture. However, for the Go community, something similar was missing. Enter Goravel—a framework that makes life easier for PHP developers like me who want to work with Go. - Source: dev.to / 5 months ago
  • I analyzed how Supabase and Laravel launched. Here's what I learned.
    Laravel is a PHP web framework used by developers around the world. In March 2024, they launched Laravel Cloud with a full lineup of updates. All dropped at once. - Source: dev.to / 3 months ago
  • How to Build a Blog with Laravel (& Send Slack Notifications)
    Laravel is a full-stack PHP framework that can be integrated with powerful front-end frameworks such as React or Vue.js. With Laravel, you’ll be creating websites and apps that are scalable and capable of growth. - Source: dev.to / about 2 months ago
  • Everything about AI Function Calling (MCP), the keyword for Agentic AI
    If you're planning to convert a backend server to an AI agent using function calling, avoid languages and frameworks that require developers to manually write JSON schemas, such as PHP Laravel and Java Spring RestDocs. - Source: dev.to / about 2 months ago
  • A Structured Workflow for "Vibe Coding" Full-Stack Apps
    Using a full-stack framework with batteries-included, such as Wasp for JavaScript (React, Node.js, Prisma) or Laravel for PHP, takes the complexity out of piecing the different parts of the stack together. Since these frameworks are opinionated, they've chosen a set of tools that work well together, and the have the added benefit of doing a lot of work under-the-hood. In the end, the AI can focus on just the... - Source: dev.to / about 2 months ago
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What are some alternatives?

When comparing Freshservice and Laravel, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Django - The Web framework for perfectionists with deadlines

Basecamp - A simple and elegant project management system.

Ruby on Rails - Ruby on Rails is an open source full-stack web application framework for the Ruby programming...

Redmine - Flexible project management web application

CodeIgniter - A Fully Baked PHP Framework

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