Software Alternatives, Accelerators & Startups

Freshservice VS DreamFactory

Compare Freshservice VS DreamFactory and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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DreamFactory logo DreamFactory

DreamFactory is an API management platform used to generate, secure, document, and extend APIs.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • DreamFactory Landing page
    Landing page //
    2023-10-09

DreamFactory is an API management platform used to generate, secure, document, and extend APIs. The platform is used within a wide variety of sectors, including banking, auto manufacturing, online gaming, consulting, and government.

Perhaps best known for its API generation capabilities, the platform can generate APIs for 20 databases including MySQL, Microsoft SQL Server, Oracle, and MongoDB, among others. Generators are also available for Excel, AWS S3, email delivery providers, and IoT.

Authentication and security is another core feature. APIs can be authenticated using API keys, Active Directory, LDAP, OAuth, OpenID Connect, SAML 2.0, and Okta. A robust yet convenient set of role-based access controls (RBACs) allow administrators to easily create highly tailored API access rules.

DreamFactory's scripting engine supports PHP, Python (version 2 and 3) and NodeJS. Developers can use the engine to create entirely scripted APIs which incorporate third-party libraries and packages. The scripting engine can also be used to extend existing endpoints, allowing developers to implement API composition, apply data masking and hiding, response transformation, and more.

Recently added features include restricted administrators, API scheduling, API auditing, and API generation connectors for Snowflake, Hadoop, and Apache Hive.

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

DreamFactory videos

No DreamFactory videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and DreamFactory)
Project Management
100 100%
0% 0
API Tools
0 0%
100% 100
Monitoring Tools
69 69%
31% 31
APIs
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and DreamFactory

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

DreamFactory Reviews

7 Best NoSQL APIs
DreamFactory is a great choice for developers or businesses who want to create a quick API to work with a NoSQL database. The process couldn’t be easier. Developers only need to provide the database information, and DreamFactory automatically creates a full-fledged REST API or a SOAP API.

Social recommendations and mentions

Based on our record, Freshservice should be more popular than DreamFactory. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

DreamFactory mentions (1)

What are some alternatives?

When comparing Freshservice and DreamFactory, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Postman - The Collaboration Platform for API Development

Basecamp - A simple and elegant project management system.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Redmine - Flexible project management web application

AWS CloudTrail - AWS CloudTrail is a web service that records AWS API calls for your account and delivers log files to you.