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Freshservice VS DataGrail

Compare Freshservice VS DataGrail and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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DataGrail logo DataGrail

The Age of Privacy requires a new standard of transparency
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • DataGrail Landing page
    Landing page //
    2023-09-10

DataGrail is a purpose-built platform for legal and security teams to manage personal data for privacy regulations like the GDPR and California's Privacy Act. In today’s ever-changing data privacy environment, individuals expect visibility into how their data is used, processed, and sold.

In order to remain competitive, businesses invested in software, resulting in an explosion of systems managing and processing personal data. These systems, particularly in the sales, marketing, and adjacent spaces, were not built to be compliant. We solve this problem.

Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

DataGrail videos

No DataGrail videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and DataGrail)

Freshservice

DataGrail

Project Management
100 100%
Project Management
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Privacy
0 0%
Privacy
100% 100

User comments

Share your experience with using Freshservice and DataGrail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and DataGrail

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

DataGrail Reviews

We have no reviews of DataGrail yet.
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Social recommendations and mentions

Based on our record, Freshservice should be more popular than DataGrail. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

DataGrail mentions (1)

  • [HIRING] Enterprise Customer Success Manager DataGrail (REMOTE)
    Visit company website for more information. Source: about 3 years ago

What are some alternatives?

When comparing Freshservice and DataGrail, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

OneTrust - Privacy Management Software

Basecamp - A simple and elegant project management system.

LogicGate - The LogicGate platform empowers businesses to build agile enterprise process applications that deliver workflow automation and process efficiency

Redmine - Flexible project management web application

CyberGRX - The CyberGRX Exchange and dynamic assessment data and analytics help Enterprises and Third Parties cost-effectively identify, prioritize and mitigate risk.

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