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Cypht might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Maybe you are looking for something like Cypht? Source: almost 2 years ago
Never used it but it is still on my list: cypht https://cypht.org/. Source: about 2 years ago
I've been following Cypht [0] for a while. It's a web based, lightweight, modular e-mail and RSS client. The features mention: > Save the parameters of a search so that you can quickly access them later from the menu without having to enter them again. This is particularly useful for parameters of searches that are used frequently. Saved search parameters can also be deleted later. [0] https://cypht.org/. - Source: Hacker News / about 2 years ago
Cypht webmail is self-hosted and does multiple IMAP accounts really well. Check it out. Source: almost 3 years ago
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