BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes.
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BIGContacts is a feature-packed contact management software that goes beyond the basics. One of its standout features is profile enrichment through social media accounts, which automatically updates and enriches contact details.
Moreover, the platform's seamless integration with various apps like Outlook, Maichimp, and ActiveCampaign enhances our team’s overall efficiency. Whether it's syncing with email, CRM, or marketing tools, BIGContacts simplifies tasks and centralizes data.
We were searching for a scalable tool that simplifies contact management and sales tracking for you. BIGContacts has offered satisfactory performance in all these regards. It is easy to navigate and intuitive, making our jobs slightly easier.
BIGContacts' marketing automation capabilities are excellent. Through it, we are able to track the position of every client within the sales funnel and optimize our interactions accordingly. This tool also offers impressive reporting capabilities. Along with standard templates, we can also create custom reports using the tool.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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