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Freshdesk Contact Center VS Genesys Cloud

Compare Freshdesk Contact Center VS Genesys Cloud and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Freshdesk Contact Center and Genesys Cloud)

Freshdesk Contact Center

Genesys Cloud

Communication
13 13%
Communication
87% 87
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
14 14%
Enterprise Communication
86% 86
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Freshdesk Contact Center and Genesys Cloud, you can also consider the following products

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Convoso - Call center solution to covert leads faster

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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