Software Alternatives, Accelerators & Startups

Genesys Cloud VS TollFreeForwarding

Compare Genesys Cloud VS TollFreeForwarding and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

TollFreeForwarding logo TollFreeForwarding

TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • TollFreeForwarding Landing page
    Landing page //
    2021-10-01

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

TollFreeForwarding videos

How to Use TFF Call Control Center - Call Forwarding Tutorial | TollfreeForwarding.com

More videos:

  • Tutorial - How to Manage Your TollFreeForwarding.com Online Control Center Tutorial | TollFreeForwarding.com

Category Popularity

0-100% (relative to Genesys Cloud and TollFreeForwarding)
Communication
73 73%
27% 27
VoIP
0 0%
100% 100
Enterprise Communication
67 67%
33% 33
Customer Support
100 100%
0% 0

User comments

Share your experience with using Genesys Cloud and TollFreeForwarding. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, TollFreeForwarding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

TollFreeForwarding mentions (2)

  • US resident needs Irish (353) phone number for minimal use - best solution?
    One service I've found so far which might fit the bill is tollfreeforwarding.com, as it seems like their pricing ($5/mo. & 5.7c/minute) is very reasonable. The only concern I have here is how unanswered calls are charged. If the number they assign me is already known and gets tons of spam calls, will I be charged for calls I don't pick up? Source: about 2 years ago
  • Business Phone Line
    Get a number on https://tollfreeforwarding.com and configure IVR rules there. Source: over 2 years ago

What are some alternatives?

When comparing Genesys Cloud and TollFreeForwarding, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallHippo - Easy to use Phone System with World-Class Support

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.