Software Alternatives, Accelerators & Startups

Freshcaller VS Skyetel

Compare Freshcaller VS Skyetel and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Skyetel logo Skyetel

We are a nation-wide SIP Trunk Provider that excels where it counts: high availability, awesome call quality, and powered entirely by renewable energy.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Skyetel Landing page
    Landing page //
    2023-06-15

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Skyetel videos

No Skyetel videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshcaller and Skyetel)
Communication
85 85%
15% 15
Call Center Software
100 100%
0% 0
Telecommunications
0 0%
100% 100
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Skyetel

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Skyetel Reviews

We have no reviews of Skyetel yet.
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Social recommendations and mentions

Based on our record, Skyetel seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

Skyetel mentions (3)

  • Another Sip Trunk Provider post...
    I would also take a look at https://skyetel.com/. We use both Flowroute and Skyetel and have been migrating our Flowroute accounts over. Flowroute has been solid, but the support and features over at Skyetel have been great. Source: 12 months ago
  • What's average sip trunk pricing?
    I just posted elsewhere in the thread with a lot of detail. But the quick link is skyetel.com. The advertised pricing is higher, you need negotiated pricing. Shoot them an email, show them this thread. They'll guide you on what your options are. Source: almost 2 years ago
  • What's average sip trunk pricing?
    Skyetel.com and you'll need to contact support about getting good pricing. There are two ways to get really good pricing from them. Either your IT department has to be connected and able to get direct discounts (unlikely) or you need your phone provider or phone support provider to have a relationship with them where they trust them to handle most support and block Skyetel from unnecessary support requests for... Source: almost 2 years ago

What are some alternatives?

When comparing Freshcaller and Skyetel, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

CloudTalk - Work locally, grow globally

Bandwidth - Bandwidth offers SIP trunking, Emergency communications, and Voice & Messaging APIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Flowroute - Flowroute provides direct access to telephony resources - such as calling, messaging (SMS & MMS), call routing, SIP Trunking and Communication APIs.