Software Alternatives & Reviews

Freshcaller VS Bandwidth

Compare Freshcaller VS Bandwidth and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Bandwidth logo Bandwidth

Bandwidth offers SIP trunking, Emergency communications, and Voice & Messaging APIs.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Bandwidth Landing page
    Landing page //
    2023-08-22

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Bandwidth

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Bandwidth videos

Bandwidth by Greg Wilson - Murphy's Magic - Trick Review

More videos:

  • Review - Bandwidth Review 2020: Stripe for Cell Phones
  • Review - REVIEW #23: Bandwidth by Gregory Wilson

Category Popularity

0-100% (relative to Freshcaller and Bandwidth)
Communication
42 42%
58% 58
VoIP
60 60%
40% 40
Messaging
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Bandwidth

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Bandwidth Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Bandwidth offers a range of communication APIs, including SMS and voice services. With its verification APIs, businesses can implement phone number verification and two-factor authentication with ease. Bandwidth’s emphasis on delivering excellent call quality and messaging reliability positions it as a reliable alternative for online verification needs.
15 Best Twilio Alternatives 2022
This way, you get to optimize your messaging for business purposes. Still, you can also keep testing various strategies as Bandwidth doesn’t have a limit on the messages you can send through their API or platform.
Top 10 Best Twilio Alternative Free In 2022
In this manner, you get to enhance your messaging for company purposes. Still, you can also keep screening various techniques as Bandwidth does not have a limitation on the transmissions you can transmit through their API and platform.

Social recommendations and mentions

Based on our record, Bandwidth seems to be more popular. It has been mentiond 73 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

Bandwidth mentions (73)

  • Tried and Failed to Find Mystery Wine Lady
    I know this was a scam, but I spooked them (or broke the bot?) before I heard their plan. I did a reverse image search, and I found nothing. I looked at the metadata on the image, but I saw nothing useful. I looked up the number and found out it was a virtual number from bandwidth.com. I didn't know what to do after that, so I just reported the number to bandwidth. Source: 5 months ago
  • Recommendations on SIP providers that also offer hosted Direct Routing
    I wanted to add a secondary provider though with Direct Routing for fail over but was looking for recommendations. I'm in Canada so prefer someone with a Canadian POP but not mandatory. I also prefer self-signup when possible, similar to Telnyx, Flowroute etc. I was checking bandwidth.com as I see they do this but it doesn't let you sign up and wants you to contact sales. That's fine and I was planning on... Source: over 1 year ago
  • Troubleshooting Porting Errors
    You can pop your area code and prefix in the link below and see what providers do have a presence. Obviously, Sprint/T-Mobile will be one of them but if you don't see bandwidth.com then you're out of luck and there are no workarounds. Source: over 1 year ago
  • Understanding E911 and dispatchable location.
    Your provider should be able to provide a short code (e.g. '933' if using bandwidth.com) that will read out the e911 information for the number calling. Source: over 1 year ago
  • Idk if im being scammed or im just stupid plz help
    While I think you have your answer, another way to validate a number is to use https://freecarrierlookup.com/ and check the phone number. From that you can often tell if it is a "web only" number that a scammer outside the US would use. For example, it might belong to bandwidth.com or google voice. If it does belong to Bandwidth.com you can report it to them, and they are really fast at cancelling scammers. Source: over 1 year ago
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What are some alternatives?

When comparing Freshcaller and Bandwidth, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

CloudTalk - Work locally, grow globally

Plivo - Plivo simplifies your customer engagement.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates