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FreeSWITCH VS Genesys Cloud

Compare FreeSWITCH VS Genesys Cloud and see what are their differences

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FreeSWITCH logo FreeSWITCH

FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • FreeSWITCH Landing page
    Landing page //
    2023-09-13
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

FreeSWITCH videos

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FreeSWITCH Explained

More videos:

  • Review - ClueCon Weekly - Feb 10, 2016 - FreeSWITCH Team - Year in Review

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to FreeSWITCH and Genesys Cloud)

FreeSWITCH

Genesys Cloud

Communication
36 36%
Communication
64% 64
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
45 45%
Enterprise Communication
55% 55

User comments

Share your experience with using FreeSWITCH and Genesys Cloud. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, FreeSWITCH seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreeSWITCH mentions (1)

  • Ask HN: What is the best privacy focussed video doorbell?
    I thought FREESwitch was the new hotness in PBX software? https://freeswitch.com/. - Source: Hacker News / over 2 years ago

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing FreeSWITCH and Genesys Cloud, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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