FreeScout
osTicket
Zammad
Zendesk
Freshdesk
HelpScout
ProProfs Help Desk
UseResponse
Genuity IT Management Platform
Saviynt
SailPoint Identity Platform
RSA Identity Governance and Lifecycle
Hitachi ID Bravura
GroupID
Brainwave Identity GRC
Immuta
FreeScout Genuity IT Management PlatformFreeScout might be a bit more popular than Genuity IT Management Platform. We know about 12 links to it since March 2021 and only 10 links to Genuity IT Management Platform. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I think FreeScout is going to be something to consider. Source: about 1 year ago
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. Troubleshootmertr recommends it "for ticketing.". Source: about 1 year ago
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain). Source: over 1 year ago
For a good open source/self hosted software project, please see https://freescout.net/. Source: over 1 year ago
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well.... Source: over 1 year ago
I have used https://gogenuity.com/ for over a year and it is great. Source: about 1 year ago
I recommend Genuity. The price is super cheap at $29.99/month with unlimited users and it comes with other features such as asset Inventory along with an agent that can run on endpoints as well as a section for managing Contracts and other things. Give it a look. https://gogenuity.com. Source: about 1 year ago
We changed from on prem spiceworks to Genuity about a year ago. It has been excellent. https://gogenuity.com/. Source: over 1 year ago
Genuity is what I use. It's simple and licensing is cheap and the devs listen to their customers suggestions. Genuity can also do asset inventory as well as other things like network monitoring and telecom/vendor expenses and there's an agent that can be installed on your PCs. Licensing is not per user or staff but a fixed monthly cost. You can also do multiple entities if you needed to. Https://gogenuity.com. Source: over 1 year ago
Check out https://gogenuity.com/. We have been using it for over a year and it works extremely well for us. Source: over 1 year ago
osTicket - osTicket is a widely-used open source support ticket system.
Saviynt - Saviynt offers access governance and intelligence solutions for critical data, and access to critical applications on Cloud and Enterprise.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
SailPoint Identity Platform - SailPoint Identity Platform is a Cloud Enterprise security and Identity platform that delivers a single unified solution to manage access and identity, along with privileged access and compliance.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
RSA Identity Governance and Lifecycle - RSA Identity Governance and Lifecycle simplifies how access is governed and streamlines access requests and fulfillment and also helps to focus on what matters most to mitigate risk and maintain a continuous state of compliance.