Software Alternatives & Reviews

Freeplane VS BoldDesk

Compare Freeplane VS BoldDesk and see what are their differences

Freeplane logo Freeplane

Freeplane is a powerful and free software for building mind maps.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Freeplane Landing page
    Landing page //
    2022-10-17
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Freeplane

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Freeplane features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Freeplane videos

Freeplane Quickstart Guide

More videos:

  • Review - user review: freeplane 127_08 mindmapping tool quick test of hot keys and SVG export
  • Review - user review: freeplane-1.2.7_07 mindmapping tool

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Freeplane and BoldDesk)
Brainstorming And Ideation
Customer Support
0 0%
100% 100
Idea Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Freeplane and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freeplane and BoldDesk

Freeplane Reviews

  1. More features than Freemind, more active development

    Freeplane began as a fork of the Freemind project. While maintaining comparability with Freemind file format, it has far outpaced in features and development. As of 3/5/2022, the latest Freeplane update (1.9.3) is 3/5/2022 vs Freemind was last updated (1.0.1) 2/5/2016. Active, helpful community.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freeplane mentions (0)

We have not tracked any mentions of Freeplane yet. Tracking of Freeplane recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Freeplane and BoldDesk, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FreeMind - FreeMind is a premier free mind-mapping software written in Java.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

vym - VYM (View Your Mind) is a tool to generate and manipulate maps which show your thoughts.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!