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BoldDesk VS FreeMind

Compare BoldDesk VS FreeMind and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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FreeMind logo FreeMind

FreeMind is a premier free mind-mapping software written in Java.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • FreeMind Landing page
    Landing page //
    2023-10-22

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

FreeMind

Website
sourceforge.net
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

FreeMind features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

FreeMind videos

+ Add

Introduction to how to use Freemind (Free Mindmap Software)

More videos:

  • Review - Freemind Review Mind Mapping Software - Visual Mapping Review Series 2013

Category Popularity

0-100% (relative to BoldDesk and FreeMind)

BoldDesk

FreeMind

Customer Support
100 100%
Customer Support
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

Share your experience with using BoldDesk and FreeMind. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and FreeMind

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

FreeMind Reviews

Best Mind Mapping Software For Classrooms and Learning
FreeMind is an open source mind mapping software written in Java that supports Windows, Mac, and Linux. Students and business people use it to brainstorm ideas; when writing essays; to keep track of projects; to manage information; to create knowledgebase notes; and for gathering and bookmarking internet research data.
Source: www.fractuslearning.com

Social recommendations and mentions

Based on our record, FreeMind should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

FreeMind mentions (3)

  • Looking for node/link (mind mapping?) software for Linux.
    Freemind and Freeplane are two mind mapping applications that have been around for years. Source: over 1 year ago
  • Are you using somekind mindmap software?
    Download: https://sourceforge.net/projects/freemind/. Source: almost 3 years ago
  • what is this organization system called, like what factorio uses, to organize interconnected tasks with prerequisits.
    Some others you might be interested in are yEd, or Freemind or other mind-mapping software. Possibly see whether BPMN is relevant. Source: about 3 years ago

What are some alternatives?

When comparing BoldDesk and FreeMind, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

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