Software Alternatives & Reviews

FreeMind VS Malcolm App

Compare FreeMind VS Malcolm App and see what are their differences

FreeMind logo FreeMind

FreeMind is a premier free mind-mapping software written in Java.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • FreeMind Landing page
    Landing page //
    2023-10-22
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

FreeMind

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

FreeMind features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

FreeMind videos

Introduction to how to use Freemind (Free Mindmap Software)

More videos:

  • Review - Freemind Review Mind Mapping Software - Visual Mapping Review Series 2013

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to FreeMind and Malcolm App)
Brainstorming And Ideation
Customer Support
0 0%
100% 100
Idea Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing FreeMind and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FreeMind and Malcolm App

FreeMind Reviews

Best Mind Mapping Software For Classrooms and Learning
FreeMind is an open source mind mapping software written in Java that supports Windows, Mac, and Linux. Students and business people use it to brainstorm ideas; when writing essays; to keep track of projects; to manage information; to create knowledgebase notes; and for gathering and bookmarking internet research data.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, FreeMind seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreeMind mentions (3)

  • Looking for node/link (mind mapping?) software for Linux.
    Freemind and Freeplane are two mind mapping applications that have been around for years. Source: over 1 year ago
  • Are you using somekind mindmap software?
    Download: https://sourceforge.net/projects/freemind/. Source: almost 3 years ago
  • what is this organization system called, like what factorio uses, to organize interconnected tasks with prerequisits.
    Some others you might be interested in are yEd, or Freemind or other mind-mapping software. Possibly see whether BPMN is relevant. Source: about 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing FreeMind and Malcolm App, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

Zendesk Support - Social Customer Support and Help Desk and Ticketing