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FranConnect VS NICE inContact

Compare FranConnect VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

FranConnect logo FranConnect

Franchise software for the entire franchise lifecycle

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • FranConnect Landing page
    Landing page //
    2023-04-24
  • NICE inContact Landing page
    Landing page //
    2023-10-04

FranConnect videos

+ Add

FranConnect Review: FranConnect is not a good software

More videos:

  • Review - FranConnect Review: Great way to connect multiple locations
  • Review - FranConnect is the Only Platform You Need to Grow Your Franchise. End-to-End.

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to FranConnect and NICE inContact)

FranConnect

NICE inContact

ERP
100 100%
ERP
0% 0
Communication
0 0%
Communication
100% 100
Inventory Management
100 100%
Inventory Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FranConnect and NICE inContact

FranConnect Reviews

We have no reviews of FranConnect yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing FranConnect and NICE inContact, you can also consider the following products

FranchiseBlast - FranchiseBlast is a franchise field audit and franchise performance management software.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Franchise 360 - Franchise Management Software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Servant Systems - Manage franchised Home Services with a cloud-based SAAS-ready application requiring minimal customization. Learn More Custom multi-platform IT solutions for franchise systems and other multi-unit businesses. Learn More Clients

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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