Software Alternatives & Reviews

Foswiki VS BoldDesk

Compare Foswiki VS BoldDesk and see what are their differences

Foswiki logo Foswiki

Foswiki is the free and open source enterprise collaboration platform.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Foswiki Landing page
    Landing page //
    2022-01-28
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Foswiki

Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Foswiki features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Foswiki videos

Lonely Data vs Linked Data (with Foswiki)

More videos:

  • Tutorial - Foswiki Tutorial - How to create a new user
  • Tutorial - Vadim Belman - "Foswiki, And How To Redesign 20 Years Old Code"

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Foswiki and BoldDesk)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
WiKi
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Foswiki and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Foswiki should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Foswiki mentions (4)

  • Making a Company Directory
    Use FOSWiki. It's best suited for a corporate intranet, but has a learning curve. Source: over 1 year ago
  • Software for an organization, think 'teams' and 'sharepoint'
    The best software around is FOSWiki, which is an enterprise wiki with numerous plugins, eg for taking meeting notes, setting up workflows, searching, appending files to wiki pages, etc. The only drawback is that it comes as a blank page, but there are foswiki consultants available for this job. Source: almost 2 years ago
  • Does anyone else create cooking "plans" before a large meal? What's that called?
    I host my own instance of https://foswiki.org/ on my home linux box. Source: over 2 years ago
  • Recommendations: Standard Compliance Audit software
    Use an enterprise wiki with forms and workflows. A lot of work to customise the system, but if you use FOSwiki, you can use pattern matching queries to extract the standards from the text of a page (eg from documentation), having the advantage that whenever you edit the documentation, the standards (and questions) change automatically ;-) You should think about versioning, though. Source: almost 3 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Foswiki and BoldDesk, you can also consider the following products

WackoWiki - WackoWiki is a light and easy to install multilingual Wiki-engine.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TiddlyWiki - a non-linear personal web notebook

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community