BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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Based on our record, Foswiki should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use FOSWiki. It's best suited for a corporate intranet, but has a learning curve. Source: over 1 year ago
The best software around is FOSWiki, which is an enterprise wiki with numerous plugins, eg for taking meeting notes, setting up workflows, searching, appending files to wiki pages, etc. The only drawback is that it comes as a blank page, but there are foswiki consultants available for this job. Source: almost 2 years ago
I host my own instance of https://foswiki.org/ on my home linux box. Source: over 2 years ago
Use an enterprise wiki with forms and workflows. A lot of work to customise the system, but if you use FOSwiki, you can use pattern matching queries to extract the standards from the text of a page (eg from documentation), having the advantage that whenever you edit the documentation, the standards (and questions) change automatically ;-) You should think about versioning, though. Source: almost 3 years ago
Https://bolddesk.com help your agents to succeed. Source: 10 months ago
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