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BoldDesk VS WackoWiki

Compare BoldDesk VS WackoWiki and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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WackoWiki logo WackoWiki

WackoWiki is a light and easy to install multilingual Wiki-engine.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • WackoWiki Landing page
    Landing page //
    2021-07-22

WackoWiki is a light and easy to install multilingual Wiki-engine. Supports WYTIWYG-editing, page rights (ACLs), design themes (skins), file upload, email notification and much more. Compatible with PHP 8.0 - 8.3 and MariaDB / MySQL.

Features * full revision control * powerful diff between revisions * access control through per-page access control lists * What You Think Is What You Get editing * section editing * integrated page commenting functionality * page watching & email notification on changes/comments * design themes (skins) support * uploads per page or global * thumbnail creation * clusters & relative addressing * automatic table of contents generation * on-the-fly correction of punctual typos & spec. characters * completely multilingual & UTF-8 * URI router * template engine * session handler

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

WackoWiki

Website
wackowiki.org
Pricing URL
Official WackoWiki Pricing
$ Details
free
Platforms
PHP Browser Web Linux Cross Platform
Release Date
2024 April
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

WackoWiki features and specs

  • Easy to Set-up and use: Yes
  • Clean UI: Yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

WackoWiki videos

+ Add

WackoWiki Installation

More videos:

  • Review - WackoWiki Top # 8 Facts

Category Popularity

0-100% (relative to BoldDesk and WackoWiki)

BoldDesk

WackoWiki

Customer Support
100 100%
Customer Support
0% 0
WiKi
0 0%
WiKi
100% 100
Help Desk
100 100%
Help Desk
0% 0
Note Taking
0 0%
Note Taking
100% 100

User comments

Share your experience with using BoldDesk and WackoWiki. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and WackoWiki

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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WackoWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
WackoWiki, is a lightweight and user-friendly wiki engine. Its design aims for effortless installation, usability, and maintenance. The software predominantly employs PHP and leverages MySQL/MariaDB for database management. WackoWiki boasts support for multiple languages and offers convenient page editing, access control, and a responsive design.
Source: medevel.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

WackoWiki mentions (0)

We have not tracked any mentions of WackoWiki yet. Tracking of WackoWiki recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and WackoWiki, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wiki.js - An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

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