Software Alternatives & Reviews

Folder HelpDesk VS SolarWinds Web Help Desk

Compare Folder HelpDesk VS SolarWinds Web Help Desk and see what are their differences

Folder HelpDesk logo Folder HelpDesk

Helpdesk ticket collaboration system

SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.
  • Folder HelpDesk Landing page
    Landing page //
    2019-10-15
  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22

Category Popularity

0-100% (relative to Folder HelpDesk and SolarWinds Web Help Desk)
Service Desk
25 25%
75% 75
Help Desk
23 23%
77% 77
IT Service Management
42 42%
58% 58
Project Management
27 27%
73% 73

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Folder HelpDesk and SolarWinds Web Help Desk

Folder HelpDesk Reviews

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SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

What are some alternatives?

When comparing Folder HelpDesk and SolarWinds Web Help Desk, you can also consider the following products

BMC Remedy - IT Service Management Suite

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Datto - Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly