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Focus Contact Center VS Convoso

Compare Focus Contact Center VS Convoso and see what are their differences

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Focus Contact Center logo Focus Contact Center

Call & Contact Center Software Focus Contact Center

Convoso logo Convoso

Call center solution to covert leads faster
  • Focus Contact Center Landing page
    Landing page //
    2021-12-16
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

Focus Contact Center videos

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Convoso videos

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Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Category Popularity

0-100% (relative to Focus Contact Center and Convoso)

Focus Contact Center

Convoso

Communication
8 8%
Communication
92% 92
IVR
100 100%
IVR
0% 0
VoIP
0 0%
VoIP
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Focus Contact Center and Convoso

Focus Contact Center Reviews

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Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

What are some alternatives?

When comparing Focus Contact Center and Convoso, you can also consider the following products

ClearTouch - ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

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